Go Way terms and Conditions
TERMS & CONDITIONS FOR CRUISES & TOURS UNLIMITED TRAVEL
DEPOSIT & FINAL PAYMENT:
I. GROUP DEPOSIT:
The group deposit of USD $1,000.00 is non-refundable. This amount will be deducted from the
final invoice. If the group cancels, we will hold on file the initial deposit for up to 1 year to be
transferred once to a future new group booking; sorry it cannot be transferred to an existing group
and/or a new or existing FIT booking.
Prices cannot be confirmed until all land and/or air arrangements have been booked as per
the group’s final itinerary.
To book this quote, please go to the following link for Goway’s Group Booking and Deposit
Payment Form https://www.goway.com/goway-travel/our-services/goway-groups-booking-and-
II. ADDITIONAL DEPOSIT:
At times, additional deposits may be required for your arrangements and at times this information may
be advised after initial quote or confirmation. If applicable, we will advise you as soon as we are made
aware of this by the supplier.
SUPPLIER DEPOSIT: A non-refundable group deposit of $660.00 per coach is required at the time
of booking. Please note this is non-transferable. This is in addition to Goway’s deposit above.
III. AIR DEPOSITS: N/A
IV. DEPOSIT PAYMENTS:
All deposit payments, for land and/or air must be made via agency cheque or credit card only / Group
leader cheque or credit card only.
V. FINAL PAYMENT AND DOCUMENT ISSUANCE:
Final payment and valid passport copies* are due no later than 90 days prior to departure. For
payments within 90 days of departure or if air tickets and documents need to be issued immediately
after payment, a certified cheque, bank draft or wire transfer must be received. Normally air tickets and
travel documents are sent out 30 days prior to departure.
The above are our normal final payment terms; however certain arrangements may require the balance
of payment earlier.
Important: * These are required as per TSA requirements. Tickets cannot be issued without
To make payments on your booking, please go to the following link for Goway’s Group Payment
VI. INSTALLMENT PAYMENTS:
Goway Travel will accept installment payments on groups. Please note, any refunds of instalment
payments that have been made over and above the non-refundable deposits will be subject to a 5%
processing fee (e.g. a refund of $500 will be charged a $25 fee), a minimum charge of $5 will apply.
This processing fee applies if the cancellation is made prior to the effective date of the penalty period
for the group. Please review the terms and conditions for full details of these dates and charges.
VII. OVERPAYMENT/ADDITIONAL COMMISSION:
Please note that any additional overpayment beyond 15% will be subject to an administration charge
of 3% on the overage. This applies to NETT rates and also Gross rates where additional commission
I. AIR: N/A
II. LAND ARRANGEMENTS:
Goway Travel General Group Land penalties*
More than 91 days prior to departure loss of non-refundable deposits
Between 90-61 days prior to departure 75% of gross tour price
60 days or less prior to departure 100% non-refundable
Important Note: Cancellation penalties for some travel arrangements may differ from our general
conditions. In this occurrence, you will be advised of these addendums at the time of confirmation or
prior to any penalties becoming applicable and as soon as we are notified of these special conditions.
It is strongly recommended that clients purchase cancellation insurance to protect themselves against
cancellation due to illness prior to or during travel. In the event a traveller becoming ill during a tour and has
not purchased insurance, all hospital and medical expenses are the traveller's responsibility. Based on Goway
Travel’s current cancellation policies the passenger may incur up to 100% cancellation penalties and should
protect themselves with cancellation insurance.
Insurance MUST be purchased within 7 days of individual client deposits or payments being made
and only covers non-refundable client money held by Goway Travel. If the group cancels prior to final
payment and supplier fees being applicable, due to the required minimum numbers not being reached, the
premium is refundable providing no claim has been made. In all other cases the premium is non-refundable.
Rates: All rates are subject to reconfirmation at the time of the policy being purchased. We will be
happy to quote current rates, however these are not guaranteed until the policy is purchased.
For information on our insurance plan coverage, please visit:
Standard Package: www.tripmate.com/wpF422S (no CFAR)
Deluxe Plan: www.tripmate.com/wpF422D (with CFAR)
IMPORTANT NOTES ON INSURANCE:
1. Goway Travel cannot sell insurance to clients who are non US or Canadian residents or if they reside
2. We are unable to sell any insurance to residents of the State of New York or Hawaii
PASSPORT & VISA INFORMATION*:
Please ensure clients have arranged all documentation with the appropriate consulate well in advance of
their departure from the US and that passports are also valid for the minimum validity required for ALL
destinations being travelled to. The information following only applies to the itinerary booked with Goway
Travel and does not cover any independently arranged destinations.
Not required if travelling within USA. A valid government issued-ID is required.
Not required if travelling within USA.
**applies to US passport holders only. Please make sure that all destinations to be visited or transited are verified
with the applicable consulate(s) for entry requirements prior to departure, together with requirements for anyone
travelling on non US passports.
I. COVID: Your travel arrangements could still be impacted by COVID. It is your responsibility to
keep yourself and members of your traveling party (travel companions) informed of, and meet, all
requirements in relation to your trip and any COVID based restrictions. We suggest these are
constantly monitored prior to, and until your trip is complete, as they can change at any time, even
while travelling overseas. The purchase of travel insurance with Covid coverage is highly
II. Travelling with medicines: Some countries have restrictions on travelling with medicines
(prescriptions and/or nonprescription). It is the travelers responsibility to check these requirements.
I. CURRENCY AND PRICING FLUCTUATIONS
This proposal is based on the current exchange rate(s). Should there be considerable currency
fluctuations, we reserve the right to apply any necessary surcharges. In the event of any additional fuel
surcharges by the Land Suppliers and/or airlines, we reserve the right to add these to the costs of the
land package and/or airfare. Any applicable increases will be advised in writing prior to final payment.
Prices are guaranteed once final payment has been made.
II. GROUP DEFINITION
a) Land: A minimum of 10 paying adult passengers travelling on the same itinerary/ arrangements.
b) Air: For most airlines, a minimum of 10 paying adults departing on the same date and travelling to
the same destination on the same flights.
c) Should the number of passengers fall below the required minimum (10), the booking will be
deemed as F.I.T. Travel. Our F.I.T. department will provide a revised quotation based on actual
numbers of passengers travelling on the given program. The group quote and rates will no longer
III. TOUR ESCORT (LEADER) POLICY
As defined separately in our land-only quotations and our air-only quotations. Costs will either
include or exclude FOC (free of charge) land and/or air arrangements for a bonafide tour escort.
The Escort must travel with the group in both directions when air is quoted. Any FOC air tickets
are offered as per the airline’s tour conductor policy. All air taxes must be paid for the FOC Tour
Escort Ticket and will be included on the final invoice. Mileage points cannot be accumulated on a
IV. AMENDMENT FEES
Goway Travel reserves the right to charge an amendment fee of USD$50.00 per proposal, when in
excess of 3 proposals, and where extensive amendments are required. Once the group has been
booked and confirmed, supplier charges may also apply for any changes made.
V. FORCE MAJEURE:
We shall not be liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of
any nature or kind whatsoever, resulting from events beyond our or a supplier’s reasonable control,
including but not limited to acts of God, strikes, lockouts or other labour disputes or disruptions, wars,
blockades, insurrections, riots, earthquakes, weather conditions, floods or acts or restraints imposed by
Goway Travel Ltd. and/or its agents act only as agents for the client in all matters pertaining to travel.
They assume no responsibility nor liability in connection with the service of any train, vessel, carriage,
aircraft, motor or other conveyances which may be used, either wholly or in part, in the performance of
its duty to the passenger; neither will it be responsible for any act, error, or omission, or any injury, loss,
accident, delay or irregularity which may be occasioned by reason of any defect in any vehicle or
through the neglect or default of any company or person engaged in carrying out the purpose for which
tickets or coupons are issued. In the event that it becomes necessary or advisable for the comfort or
well-being of the passengers, or for any reason whatsoever, to alter the itinerary or arrangements, such
alterations may be made without penalty to the operators. Additional expenses, if any, shall be borne by
the passengers, conversely refund will be made to the passengers if any saving is effected thereby. The
airlines concerned are not to be held responsible for any act, omission, or event, during the time
passengers are not on board their planes or conveyance. The passage contract in use by the airlines
concerned, when issued, shall constitute the sole contract between the airlines and the purchaser of
these tours and/or passenger. The right is reserved to withdraw any or all tours should conditions
warrant, also to decline to accept or retain any passengers as Members of the tours. Goway Travel Ltd
or agent can assume no responsibility for lost tickets or coupons.